Last Updated: September 1, 2026
Heraclion Shipping respects your privacy and is committed to protecting the personal information you provide when using our website, heraclionshipping.com. This Privacy Policy explains what information we may collect, how we use it, and the choices available to you.
1. Information We Collect
When you visit our website or contact us, we may collect information such as:
- Your name
- Company or organization name
- Email address
- Telephone or mobile number
- Address or location
- Shipping, logistics, cargo, or service-related information
- Information you provide through contact or inquiry forms
- Any other information you voluntarily submit to us
We may also automatically collect limited technical information, such as your IP address, browser type, device information, pages visited, and general website usage data.
2. How We Use Your Information
We may use the information we collect to:
- Respond to your inquiries and requests
- Provide information about our shipping and logistics services
- Prepare quotations or service proposals
- Communicate with customers and business contacts
- Process and manage service-related requests
- Improve our website, services, and customer experience
- Maintain website security and prevent misuse
- Comply with applicable legal and regulatory requirements
We will only use personal information for legitimate business purposes and in accordance with applicable laws.
3. Information Submitted Through Forms
If you submit information through a contact, quotation, booking, or other form on our website, the information you provide may be received by Heraclion Shipping and used to respond to your request.
Please do not submit sensitive personal information through website forms unless it is specifically requested and necessary for the service you are seeking.
4. Cookies
Our website may use cookies and similar technologies to improve functionality, understand website usage, and provide a better browsing experience.
Cookies may help us remember preferences, understand which pages are visited, and identify technical problems.
You can control or disable cookies through your web browser settings. Disabling certain cookies may affect some website functionality.
5. Website Analytics
We may use website analytics tools to understand how visitors use our website. These services may collect information such as pages visited, approximate location, device type, browser information, and general usage patterns.
Analytics information is generally used in an aggregated or statistical manner to improve our website and services.
6. Third-Party Services
Our website may contain links to third-party websites or use third-party services, such as analytics, maps, communication tools, hosting services, security services, or other website technologies.
Third-party websites and services operate under their own privacy policies. Heraclion Shipping is not responsible for the privacy practices or content of external websites.
We recommend reviewing the privacy policies of any third-party service you access through our website.
7. Sharing of Information
We do not sell or rent your personal information.
We may share information with trusted service providers, contractors, technology providers, professional advisers, or other parties where reasonably necessary to operate our business, provide requested services, maintain our website, or comply with legal obligations.
Where appropriate, we take reasonable steps to ensure that information shared with service providers is handled securely and only for legitimate purposes.
8. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.
However, no website or internet transmission can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted online.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business records, resolving disputes, and meeting legal or regulatory requirements.
When information is no longer required, we may securely delete or anonymize it where appropriate.
10. Your Privacy Choices
Depending on applicable law, you may have rights regarding your personal information, including the right to:
- Request access to personal information we hold about you
- Ask us to correct inaccurate or incomplete information
- Request deletion of information where legally applicable
- Object to or restrict certain uses of your information
- Withdraw consent where processing is based on consent
To make a privacy-related request, please contact us using the details provided below.
11. Children’s Privacy
Our website and services are intended for general business and professional use. We do not knowingly collect personal information from children through the website.
If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
12. International Data Transfers
Because we may use third-party technology, hosting, communication, analytics, or business service providers, personal information may in some circumstances be processed or stored in countries outside your country of residence.
Where required, we will take reasonable steps to ensure that such information is handled in accordance with applicable privacy and data protection requirements.
13. Changes to This Privacy Policy
Heraclion Shipping may update this Privacy Policy from time to time to reflect changes in our services, website, technology, or applicable legal requirements.
Any updates will be published on this page with a revised “Last Updated” date. We encourage visitors to review this page periodically.
14. Contact Us
If you have questions about this Privacy Policy, wish to make a privacy-related request, or have concerns about how your information is handled, please contact Heraclion Shipping through the contact details provided on our website.
Website: heraclionshipping.com
Heraclion Shipping
We will make reasonable efforts to respond to privacy-related requests in a timely manner.