Frequently Asked Questions (FAQ)
What services does Heraclion International provide?
We provide ship husbandry, crew change services, marine technical support, emergency repairs, bunker and freshwater supply, spare parts clearance, and waste disposal at major Sri Lankan ports.
Which ports do you operate in?
We operate at Colombo, Hambantota, Galle, and Trincomalee ports in Sri Lanka.
Do you provide 24/7 support?
Yes. Our team is available 24/7 to handle vessel requirements and urgent maritime situations.
Can you arrange crew changes in Sri Lanka?
Yes. We manage visa processing, immigration clearance, airport transfers, accommodation, and launch arrangements for smooth crew rotation.
Do you handle emergency ship repairs?
Yes. We coordinate urgent mechanical, electrical, and structural repairs to minimize vessel downtime.
Can you clear and deliver ship spare parts?
Yes. We handle customs clearance and direct onboard delivery at all major ports.
Do you arrange sludge and garbage disposal?
Yes. We coordinate environmentally compliant waste disposal services as per port regulations.
How can we request your services?
You can contact us via email or phone prior to vessel arrival, and our team will handle the necessary arrangements.